activation key doesn't work
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salibe |
Posted on 26-06-2013 17:30
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Amateur
Posts: 5
Joined: 26-06-2013
PCM$: 200.00
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Yesterday, I bought PCM 2013.
Installation was no problem, but when I tried to start the game, I needed to fill in the activation key. When I did this, I got the message my activation key is not valid, while I only used the key standing in the inside of my box.
Can someone help me please? |
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9-Ball |
Posted on 26-06-2013 17:40
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Domestique
Posts: 477
Joined: 16-08-2008
PCM$: 200.00
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You should contact whomever you purchased the game from or the publisher, Focus. Look for a support link in the email that delivered your key.
It was eleven more than necessary.
Jacques Anquetil
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roturn |
Posted on 26-06-2013 17:41
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Team Manager
Posts: 22247
Joined: 24-11-2007
PCM$: 3900.00
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Also check if you used the correct code.
Maybe you used a 0 instead of a O or something like that. |
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Ad Bot |
Posted on 22-12-2024 13:50
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Bot Agent
Posts: Countless
Joined: 23.11.09
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IP: None |
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haasje33 |
Posted on 26-06-2013 17:45
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Sprinter
Posts: 1679
Joined: 08-08-2009
PCM$: 200.00
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@9Ball: He didn't get an email since he purchased a boxed version.
I agree with roturn, most of the time it's just a typo or a wrong read number. As far as I'm concerned, they never use an O in codes, so it's always a 0.
Inactive due to personal reasons.
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salibe |
Posted on 26-06-2013 18:42
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Amateur
Posts: 5
Joined: 26-06-2013
PCM$: 200.00
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I tried it several times now, but it kept saying 'activation failure'
reason: 'unable to connect to the activation server. Check your internet connection and try again.'
But my internet connection is just fine. Anyone a solution? |
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Lachi |
Posted on 26-06-2013 19:15
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Grand Tour Champion
Posts: 8516
Joined: 29-06-2007
PCM$: 200.00
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Why didn't you tell this before? Giving wrong information when seeking help is not the wisest thing.
Make sure to run the game or the activation software with admin rights. And if that doesn't help, then use the offline activation. |
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salibe |
Posted on 26-06-2013 19:24
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Amateur
Posts: 5
Joined: 26-06-2013
PCM$: 200.00
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Ok, sorry for that.
I don't understand what you mean with 'admin rights'?
And how do I run the game offline because when I push 'play', they keep asking for my key.. |
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jseadog1 |
Posted on 26-06-2013 19:40
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Grand Tour Champion
Posts: 9603
Joined: 18-07-2010
PCM$: 13752.00
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salibe wrote:
Ok, sorry for that.
I don't understand what you mean with 'admin rights'?
And how do I run the game offline because when I push 'play', they keep asking for my key..
You right click on the program and click "Run as Administrator"
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salibe |
Posted on 26-06-2013 19:46
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Amateur
Posts: 5
Joined: 26-06-2013
PCM$: 200.00
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When I run it as administrator, the game keep asking for my activation key and then I still have the same problem as before.. |
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Lachi |
Posted on 26-06-2013 20:38
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Grand Tour Champion
Posts: 8516
Joined: 29-06-2007
PCM$: 200.00
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I said offline activation, not to play the game offline.
BTW: Everything is explained in the manual. |
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salibe |
Posted on 26-06-2013 20:49
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Amateur
Posts: 5
Joined: 26-06-2013
PCM$: 200.00
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After several times of trying, it works. Thanks for the help! |
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