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23-11-2024 11:35
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PCM.daily » Pro Cycling Manager 2006-2020 » Pro Cycling Manager 2011
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Purchasing Problem
ecc164
Hi, I'm having a problem purchasing PCM 2011. I go to buy the game online, clicking the download page. I enter all my credit card information. I click confirm, it says: "processing payment," and then it kicks me back to the page before. No error messages, no email, no nothing. I'm 100% sure the card is working and I entered the information correctly. Help?
 
Lachi
You should ask for help in the official forum: https://www.cyanid...4f2d0666a6
or contact the vendor directly. I am sure there is a link on the download page.
 
jseadog1
What site did you buy it from?

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ecc164
jseadog1 wrote:
What site did you buy it from?


The official site
 
ecc164
The entire support forum is in French. Is there a point posting my question there?
 
jseadog1
Use Google Translator if you must unless someone on here knows

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Lachi
ecc164 wrote:
The entire support forum is in French.
No it is not.

ecc164 wrote:
Is there a point posting my question there?
What do I know.

If you want official support you need to contact the official persons, right?You can do that through their forum or using the mail address mentioned there.

Here you will not get official support,
 
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stemple
ecc164 wrote:
Hi, I'm having a problem purchasing PCM 2011. I go to buy the game online, clicking the download page. I enter all my credit card information. I click confirm, it says: "processing payment," and then it kicks me back to the page before. No error messages, no email, no nothing. I'm 100% sure the card is working and I entered the information correctly. Help?


Don't know if you got this taken care of yet, but i had the same problem. And their customer support was much help, except to tell me they didn't have any record of the purchase. After consulting with my credit card company, which also did have that purchase i decided to try it again. This time though i paid with paypal. And this time it went through.

Hope this helps, especially as i thought i was the only one.
Manager of RABOBANK - Dutch Power
 
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